Car Owner Complaints

1. 12018 Ram 250014 crashes · 1 fire457
2. 22024 Jeep Wrangler8 crashes · 7 fires408
3. 32025 Honda Odyssey2 crashes · 0 fires396
4. 42024 Honda Prologue8 crashes · 1 fire388
5. 52018 Ford F-1503 crashes · 4 fires387
6. 62018 Honda Accord3 crashes · 0 fires363
7. 72018 Ford Escape1 crash · 2 fires354
8. 82026 Tesla Model Y74 crashes · 1 fire352
9. 92023 Nissan Rogue9 crashes · 3 fires349
10. 102019 Jeep Cherokee5 crashes · 0 fires348
11. 112021 Ford F-1501 crash · 1 fire324
12. 122016 Ford F-15010 crashes · 3 fires322

• 2016 Kia RioCrashAir bags

  ON 9/21/2026 AT 3:18AM WAS GETTING OFF TURNPIKE Becker rd. 128 CAME TO A STOP LIGHT WHEN a truck plowed in the back of me then took off. hit me so hard the car shut off. i started the car back up after a few minutes did not see anyone and drove home.

  Filed 10/22/2026 · incident 09/21/2026 · FL · NHTSA ID 11773109

• 2016 Nissan MuranoCrashService brakes

  On [XXX], at approximately [XXX]., I was involved in a low-speed, front-end collision while making a left turn from [XXX] onto [XXX]. I was following a Toyota Tacoma that stopped suddenly for a pedestrian near the crosswalk. I immediately applied what I believed was maximum emergency braking pressure to my brake pedal. The pedal felt firm, with apparently normal resistance, but I did not experience the deceleration or braking response I expected. Despite my braking effort, my Murano continued forward and struck the rear of the Tacoma. My VIOFO dashcam recorded the incident, including GPS-indicated vehicle speed and time. The displayed speed was approximately 14 mph at impact. I experienced no noticeable strong deceleration before the collision. I did not observe a forward-collision warning or automatic emergency braking intervention. I subsequently had the vehicle examined by a collision repair facility on [XXX] and Tony Nissan in Waipahu on [XXX]. Electronic scans did not identify braking-system fault codes. Tony Nissan performed an approximately 18-mile road test and reported that it could not reproduce the braking concern. Its inspection included checks for hydraulic leaks, brake-fluid level, and brake-booster vacuum leakage. The dealership also found the front brake pads worn to approximately 2 mm. Although the braking problem has not been reproduced or diagnosed, I remain concerned that an intermittent mechanical, hydraulic, or electronic braking malfunction may have occurred during the collision. The vehicle previously received a replacement ABS actuator and electronic control unit under Nissan campaign R1809 in February 2019. I have opened a case with Nissan Consumer Affairs, Case No. [XXX]. Nissan has instructed me not to repair or alter the vehicle pending further contact. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  Filed 10/22/2026 · incident 10/15/2026 · 14 mph · HI · NHTSA ID 11773104

• 2023 Volkswagen ID.4CrashElectrical systemForward collision avoidanceBack over prevention

  I was stopped in a friend’s driveway in front of her closed garage door to drop her off after an outing. The front sensor had not been alerting me to how close I was to any objects several times the same day. Before my passenger exited, the car suddenly lurched forward and smashed into my friend’s garage door, buckling several panels on the garage door and scraping the paint off the front of my car. I have contacted the dealership to have the car inspected and I’m waiting for an appointment. No police report has been filed. No injuries occurred. There were no warning lamps, messages, or other symptoms (aside from the front sensor not alerting me when I was close to objects in front of me) prior to this incident.

  Filed 10/22/2026 · incident 10/22/2026 · CA · NHTSA ID 11773085

• 2026 Freightliner Business Class M2Crash1 deathSuspension

  The contact filed the complaint on behalf of the contact's son. The contact's son was the operator of a 2026 FTL MM Business Class M2. The contact stated that while the contact's son was driving at an undisclosed speed, the vehicle was uncontrollable. The vehicle independently drove off the road, crashed into a covert, crashed into a fence and then crashed into a hay bail. In addition, the vehicle rolled three times before coming to a stop. The airbags failed to deploy as intended. The vehicle was towed to a local tow yard. The contact's son was DOA. A Police report was filed. The State Trooper informed the contact that there was no indication of why the vehicle left the road. The contact researched and discovered a recall, NHTSA Campaign Number: 25V760000 (Suspension), which had a similar failure description. The manufacturer was contacted and made aware of the failure. The contact was advised to contact the local freight liner dealer.

  Filed 10/22/2026 · incident 08/29/2026 · OK · NHTSA ID 11773084

• 2022 Mercedes-Benz EQS 450CrashElectrical systemForward collision avoidanceLane departure

  My 2022 Mercedes-Benz EQS 450+ repeatedly showed "Active Brake Assist Functions Limited," "Active Emergency Stop Assist Inoperative," and Blind Spot Assist warnings, photographed by September 23, 2026. On September 24, I reported these issues and showed photos to an authorized dealer. Electronic repairs were performed, but warnings returned. The repair record lists Blind Spot Assist as "not verified"; I have no record of an Active Brake Assist test. On October 8, while turning left across oncoming traffic, the car was in a collision. Automatic emergency braking did not activate. I know the distinctive sudden braking sensation from previous experience. I cannot determine whether activation was expected in these circumstances. Police attended, and the insurer declared a total loss. The car is at Copart; preservation for inspection has been requested but not confirmed. Please investigate a possible safety-system defect.

  Filed 10/22/2026 · incident 10/08/2026 · CA · NHTSA ID 11773071

• 2022 Tesla Model 3CrashUnknown or other

  On [XXX], at approximately [XXX] in Baker, California, my 2022 Tesla Model 3 contacted charging equipment and protective barriers while moving slowly into a charging space during what I observed to be an Autopark maneuver. I was watching the vehicle camera display and was not manually steering or accelerating. The car did not show or sound any warning before impact. It was not raining. No one was injured, there was no fire, and no police report was filed. There was visible damage to the side of the vehicle. No one has inspected the damage yet. The vehicle will be available for inspection after my trip. I reported the incident to Tesla and requested preservation and review of available records. The data export I received did not contain incident-specific camera recordings, Autopark/control logs or EDR data that I could identify. No recording USB drive was located. I have damage photographs and a charging-session record. The cause has not been independently determined, and I have not received a substantive engineering finding. I am reporting a possible safety issue with Autopark for investigation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  Filed 10/22/2026 · incident 10/22/2026 · CA · NHTSA ID 11773065

• 2026 Hyundai TucsonCrash1 injuredAir bags

  The vehicle was in a significant crash which smashed in the front end and popped both front tires during which the airbags did not deploy. The vehicle is available until the insurance company moves it to salvage. Since the airbag did not deploy my fiance suffered a concussion from hitting the steering wheel. The problem has not been investigated by anyone other than insurance. No warnings of system problems were on prior to the failure to our knowledge.

  Filed 10/22/2026 · incident 10/18/2026 · CA · NHTSA ID 11773058

• 2022 Volkswagen TaosCrashService brakesAir bagsElectrical system

  the brake hubs started smoking and got hot. 9/13/26 I was rear ended but no warning was initiated or airbag. now I have no brake pads and was unable to stop. I had an oil change due 30thousand miles but Affenburg in Shilo IL turned me away. I'm not happy with the maintenance people for not helping this last year. I was not informed of my last recall or brake extension. this is a new car 2022 I expect better safety reminders and connection from Volkswagen. The bad brake system doesn't work. I do love my Taos as I feel it was made for me but the company is bad about honoring warranty issues.

  Filed 10/22/2026 · incident 09/13/2026 · IL · NHTSA ID 11773049

Frequently asked questions

How many car complaints does NHTSA get?

Owners filed 76,851 vehicle safety complaints with NHTSA in the past 12 months. Our data covers 1,609,844 complaints received since 01/01/1995.

What do drivers complain about most?

In the past year the most common problem area was engine (18,276 complaints), followed by electrical system (16,622), power train (13,668), unknown or other (11,495).

How do I file a vehicle safety complaint?

Report a safety problem with your vehicle, tires, car seat or equipment at nhtsa.gov/report-a-safety-problem or call the Vehicle Safety Hotline at 1-888-327-4236. NHTSA reviews every complaint and uses them to decide which defects to investigate.

Does a complaint mean my car has a defect?

No. Complaints are unverified reports from owners. A high number of complaints about the same problem can lead NHTSA to open an investigation, which may end in a recall.