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Critical access hospital

PeaceHealth Ketchikan Medical Center

3100 Tongass Avenue, Ketchikan, AK 99901

Call (907) 225-5171Directions

Details come from public records and may be out of date. Call ahead to confirm. Not an endorsement.

Medicare rating
4 out of 5 stars
Emergency room
Yes
Typical visit 2 hr 10 min
Patient survey
4 out of 5 stars
Type
Critical Access
Nonprofit (church)

PeaceHealth Ketchikan Medical Center is a critical access hospital in Ketchikan, AK. It has a 4-star overall rating from Medicare. Patients sent home from its emergency room typically spend 2 hr 10 min there.

Location

Full map

Emergency room

Medicare measures for 10/01/2024 to 09/30/2025. Lower times are better.

Typical time in the ER before leaving

2 hr 10 min

Median for patients sent home, from arrival to departure

Mental health patients
2 hr 10 min
Patients transferred
5 hr 30 min
Left before being seen
0% of patients
ER volume
Low (under 20,000 visits a year)

In an emergency, call 911. ER times are past averages, not live wait times.

Hospital details

Hospital type
Critical Access Hospitals
Ownership
Nonprofit (church)
Emergency services
Yes
Birthing-friendly
Yes, meets Medicare's maternity care criteria
Medicare ID (CCN)
021311

How this hospital compares

Medicare quality measures compared with the national rate

Mortality

Death rates for conditions like heart attack and pneumonia

0 better3 same0 worsethan the national rate

Safety of care

Infections and complications

0 better2 same0 worsethan the national rate

Readmission

Patients who return to the hospital after discharge

1 better5 same0 worsethan the national rate

Infections, readmissions and deaths

Medicare measures, lower is better. Data through 06/30/2025

Readmissions

  • Readmissions after heart failureWithin 30 days. Median U.S. hospital: 21.3%20.8%
  • Readmissions after pneumoniaWithin 30 days. Median U.S. hospital: 17.2%16.9%

Death rates

  • Hospital-wide deathsWithin 30 days of admission, percent of patients. Median U.S. hospital: 3.9%3.7%
  • Deaths after heart failureWithin 30 days. Median U.S. hospital: 11.0%10.2%
  • Deaths after pneumoniaWithin 30 days. Median U.S. hospital: 15.2%12.9%

Rates are risk adjusted by CMS for how sick patients were. Measures with too few cases are not shown. This is information only, not medical advice.

What patients say

Medicare patient survey (HCAHPS), 136 completed surveys, 10/01/2024 to 09/30/2025

4 out of 5 summary rating
  • Nurses communicated well
  • Doctors communicated well
  • Explained medicines
  • Discharge information
  • Room cleanliness
  • Quiet at night
  • Overall rating of hospital
  • Would recommend

Location

3100 Tongass Avenue, Ketchikan, AK 99901

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Phone: (907) 225-5171

Frequently asked questions

What is PeaceHealth Ketchikan Medical Center's Medicare star rating?
PeaceHealth Ketchikan Medical Center has a 4 out of 5 star overall rating from the Centers for Medicare & Medicaid Services.
Does PeaceHealth Ketchikan Medical Center have an emergency room?
Yes. PeaceHealth Ketchikan Medical Center provides emergency services, and patients sent home from its ER typically spend 2 hr 10 min there.
Where is PeaceHealth Ketchikan Medical Center located?
PeaceHealth Ketchikan Medical Center is at 3100 Tongass Avenue, Ketchikan, AK, 99901.
What is the phone number for PeaceHealth Ketchikan Medical Center?
The phone number listed for PeaceHealth Ketchikan Medical Center is (907) 225-5171.

Source: Centers for Medicare & Medicaid Services · Last updated 08/12/2026 · Information can change. Call ahead to confirm.