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Acute care hospital

Holy Family Hospital

70 East Street, Methuen, MA 01844

Call (978) 687-0156Directions

Details come from public records and may be out of date. Call ahead to confirm. Not an endorsement.

Medicare rating
2 out of 5 stars
Emergency room
Yes
Typical visit 3 hr 58 min
Patient survey
2 out of 5 stars
Type
Acute Care
For-profit

Holy Family Hospital is an acute care hospital in Methuen (Essex County), MA. It has a 2-star overall rating from Medicare. It offers emergency services.

Location

Full map

Hospital details

Hospital type
Acute Care Hospitals
Ownership
For-profit
Emergency services
Yes
Birthing-friendly
Yes, meets Medicare's maternity care criteria
Medicare ID (CCN)
220080

How this hospital compares

Medicare quality measures compared with the national rate

Mortality

Death rates for conditions like heart attack and pneumonia

0 better7 same0 worsethan the national rate

Safety of care

Infections and complications

1 better5 same0 worsethan the national rate

Readmission

Patients who return to the hospital after discharge

0 better5 same3 worsethan the national rate

Infections, readmissions and deaths

Medicare measures, lower is better. Data through 09/30/2025

Infections

  • Central line bloodstream infectionsRatio of observed to predicted infections. Below 1 is fewer than predicted0.88Same as the national rate
  • Catheter-associated urinary tract infectionsObserved to predicted ratio1.71Same as the national rate
  • MRSA bloodstream infectionsObserved to predicted ratio0.60Same as the national rate
  • C. diff intestinal infectionsObserved to predicted ratio0.37Better than the national rate

Complications

  • Serious complications (PSI 90)Composite of patient safety indicators. Below 1 is better0.99Same as the national rate
  • Complications after hip or knee replacementPercent of patients. Median U.S. hospital: 4.1%5.6%

Readmissions

  • Readmissions after a heart attackWithin 30 days. Median U.S. hospital: 14.4%14.5%
  • Readmissions after heart failureWithin 30 days. Median U.S. hospital: 21.3%21.6%
  • Readmissions after pneumoniaWithin 30 days. Median U.S. hospital: 17.2%18.0%
  • Readmissions after COPDWithin 30 days. Median U.S. hospital: 19.8%20.0%
  • Readmissions after hip or knee replacementWithin 30 days. Median U.S. hospital: 5.8%6.2%

Death rates

  • Hospital-wide deathsWithin 30 days of admission, percent of patients. Median U.S. hospital: 3.9%4.4%
  • Deaths after a heart attackWithin 30 days. Median U.S. hospital: 11.8%12.1%
  • Deaths after heart failureWithin 30 days. Median U.S. hospital: 11.0%11.3%
  • Deaths after pneumoniaWithin 30 days. Median U.S. hospital: 15.2%13.5%
  • Deaths after COPDWithin 30 days. Median U.S. hospital: 8.5%7.5%
  • Deaths after a strokeWithin 30 days. Median U.S. hospital: 11.6%13.4%

Rates are risk adjusted by CMS for how sick patients were. Measures with too few cases are not shown. This is information only, not medical advice.

What patients say

Medicare patient survey (HCAHPS), 551 completed surveys, 10/01/2024 to 09/30/2025

2 out of 5 summary rating
  • Nurses communicated well
  • Doctors communicated well
  • Explained medicines
  • Discharge information
  • Room cleanliness
  • Quiet at night
  • Overall rating of hospital
  • Would recommend

Emergency room

Medicare measures for 10/01/2024 to 09/30/2025. Lower times are better.

Typical time in the ER before leaving

3 hr 58 min

Median for patients sent home, from arrival to departure

Mental health patients
4 hr 58 min
Left before being seen
5% of patients
ER volume
High (40,000 to 59,999)

In an emergency, call 911. ER times are past averages, not live wait times.

Location

70 East Street, Methuen, MA 01844

Google MapsApple Maps

Phone: (978) 687-0156

Other hospitals nearby

Closest first, straight-line distance

All in Methuen

Frequently asked questions

What is Holy Family Hospital's Medicare star rating?
Holy Family Hospital has a 2 out of 5 star overall rating from the Centers for Medicare & Medicaid Services.
Does Holy Family Hospital have an emergency room?
Yes. Holy Family Hospital provides emergency services, and patients sent home from its ER typically spend 3 hr 58 min there.
Where is Holy Family Hospital located?
Holy Family Hospital is at 70 East Street, Methuen, MA, 01844.
What is the phone number for Holy Family Hospital?
The phone number listed for Holy Family Hospital is (978) 687-0156.

Source: Centers for Medicare & Medicaid Services · Last updated 08/12/2026 · Information can change. Call ahead to confirm.