Fccc Complaints

• 2021 XCMElectrical system

  The contact owns a 2021 Freightliner XC-M chassis. The contact stated that the instrument cluster had become delaminated, making the display difficult to read. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 20,000.

  Filed 08/11/2026 · incident 08/01/2024 · 20,000 miles · FL · NHTSA ID 11756130

• 2021 XCMElectrical systemService brakes

  Defect: On Freightliner Custom Chassis diesel motorhomes the entire instrument cluster is a single all-digital "OptiView" LCD (Medallion 12.3", part 66-02439-000). The factory adhesive bonding the cover glass to the LCD delaminates under normal service, spreading bubbles and haze across the screen. It is widely reported across many coach brands on this chassis (Newmar, Tiffin, Coachmen, Winnebago, Entegra, American Coach) and occurs in cold climates as well as hot - an inherent material defect, not misuse. Safety risk: OptiView puts every primary driving indicator on one screen with no analog backup, so delamination obscures safety-critical information while driving: - Speedometer/tachometer become hard to read on a 30,000-50,000 lb vehicle. - Primary and secondary air-brake pressure gauges and the low-air warning are digital-only; a dropping reservoir or air leak can be masked until the spring brakes apply (FMVSS 121 requires these to stay visible to the driver). - Coolant temp, oil pressure, ABS and brake warnings can be hidden as a fault develops. - The rear/360-degree backup camera view degrades (FMVSS 111 Rear Visibility - the basis for NHTSA Recall 22V281). The failure is progressive and can worsen mid-trip. The manufacturer acknowledges it but calls it cosmetic, quoting about $5,200+ out of warranty for the same failure-prone design. Requested action: Open a defect investigation into OptiView/Medallion cluster delamination across Freightliner Custom Chassis RVs, evaluate under FMVSS 111 and 121, and consider a no-cost recall remedy regardless of warranty status. A detailed report with diagram and citations is attached.

  Filed 07/06/2026 · incident 07/01/2025 · FL · NHTSA ID 11748515

• 2008 XCRElectrical systemStructure

  The dash gauge display is developing bubbles and cracks in the display screen. It’s becoming difficult to monitor gauges on screen. Confirmed by Fliner dealer. Took in for inspection. Seeing multiple display failures on rv units. First appeared March 2025

  Filed 10/29/2025 · incident 03/01/2025 · TX · NHTSA ID 11696429

• 2018 XCMPower train

  The contact owns a 2018 Freightliner XC-R Raised Rail Rear Engine Motor Home Chassis. The contact stated that while in reverse(R), the rear wheels were moving in the opposite direction other than what was intended. Due to the failure, the contact needed assistance from another person outside the RV to safely maneuver the RV while reversing into a parking spot. The manufacturer was notified of the failure and the contact was instructed to drop the tag axle which would lift the weight off the axle, allowing the RV to operate as needed while in reverse(R). Despite the manufacturer's instructions, the failure persisted. The RV was not diagnosed or repaired. The failure mileage was approximately 37,500.

  Filed 06/11/2025 · incident 10/01/2024 · 37,500 miles · OH · NHTSA ID 11666288

• 2022 S2RVStructure

  The front cap was not properly installed on the passenger's side of the vehicle. Yes vehicle is available for inspection if needed. If the front cap came completely separated from passengers side of the the main body it could shift and obstruct the drivers ability to see out the front windshield. If it came completely detached it could again obstruct the drivers view and fall on the roadway possibly in the path of either oncoming traffic and/or traffic following vehicle. Pictures of the problem were sent to Jayco with their reply "We do appreciate you taking the time to notify us & your concerns have been documented. This is not anything we have seen on a repetitive basis. Our Compliance Dept. has been made aware & it has been deemed that it is not an issue that would qualify for a Safety Recall." The first symptoms were cracking in the paint and sealant along the vertical seam between truck cab and overhead cap.

  Filed 03/01/2025 · incident 10/08/2024 · 65 mph · MI · NHTSA ID 11645763

• 2020 XC ChassisTiresTires

  The contact owns a 2020 Freightliner XC-M Modular Rail Rear Engine Motor Chassis. The contact stated that while driving at various speeds, the low tire pressure alarm sounded with the TPMS message flashing on the instrument panel. The vehicle was taken to the dealer on several occasions to be repaired. The failure was repaired three times under warranty and once under NHTSA Campaign Number: 22V379000 (Tires). T contact stated that the failure returned immediately after each repair. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 800.

  Filed 12/04/2024 · incident 03/01/2020 · 800 miles · MO · NHTSA ID 11628771

• 2018 XCMElectrical systemElectrical system

  The dashboard on this has turned a very bright LIME GREEN. It is very hard to drive this at night because it is severely blinding to see the road. I have contacted Freightliner and Winnebago and I keep getting the run around. This happened when this was still under warrantee and I have been trying to get someone to help me.

  Filed 07/09/2024 · incident 08/17/2020 · RI · NHTSA ID 11600473

• 2018 XCMElectrical systemExterior lighting

  See attached document for complaint

  Filed 03/08/2024 · incident 11/03/2023 · OR · NHTSA ID 11576258

Frequently asked questions

How many complaints does Fccc have?

NHTSA has 34 complaints about Fccc vehicles in our data, including 0 that involved a crash and 0 that involved a fire.

Which Fccc model has the most complaints?

The Fccc XCM has the most, with 13 complaints across its model years.

What is the most common Fccc problem?

The most reported area is electrical system with 9 complaints, followed by structure and exterior lighting.