Intech Complaints

• 2022 Flyer ExplorerCrashStructureUnknown or otherEquipment

  Component or System Failed: The outdoor kitchen slide-out retention assembly, specifically the factory vertical single drop-pin latch mechanism, aluminum mounting tracks, and slide rails. The trailer is currently in the shop waiting to be repaired. We have pictures of the damage and the what the failed pin look like. Safety Hazard & Risk to Others: While towing the 2022 inTech Flyer Explorer at normal roadway speeds on a public road, severe vibration caused the factory single vertical drop-pin retention mechanism to disengage. The entire pull-out kitchen box assembly disengaged from its housing, swung completely out into oncoming/adjacent traffic lanes, and struck a roadside mailbox. While no drivers or pedestrians were injured in this instance, a heavy structural slide swinging open into public traffic during transit presents an extreme, life-threatening highway safety hazard that could easily cause a multi-vehicle collision or fatality. Confirmation by Service Center / Dealer: The trailer is currently being evaluated by TerryTown RV (an authorized inTech dealership and service center), who is assessing the damage and repair it. On 9/28/26 we notified inTech about this incident, they just responded that the trailer is out of warranty and they are not responsible. People on different online forums has mentioned similar experiences. inTech is aware of the design failure of the older models since they had updated their newer model with a better locking system, but they failed to inform the potential danger to owner of the older models. Inspections Conducted: The damaged components have been inspected and documented via photos by the owner and our insurance (Meemic). Warning Signals Prior to Failure: No warnings as this is a mechanical latch defect on a towed trailer. The slide was confirmed fully stowed, pinned and locked prior to departure, but normal road vibration during transit allowed the single pin to bypass its locking position.

  Filed 10/12/2026 · incident 09/27/2026 · 40 mph · MI · NHTSA ID 11770646

• 2025 Sol HorizonStructure

  The contact owns a 2025 Intech Trailer. The contact stated that while repairing the trailer and the trailer was not in operation, a gash was discovered in the aluminum frame. The contact stated that the gash was approximately 3/4 inch wide and 3 inches tall and was located on the front passenger’s side of the trailer frame near the tow ball. The contact stated that the gash had been concealed behind stickers that were removed during the repair. The contact stated a certified letter was sent to the manufacturer, but no response was received. The contact was unable to have the trailer inspected by an independent mechanic. The failure mileage was approximately 100.

  Filed 07/01/2026 · incident 05/24/2026 · 100 miles · CA · NHTSA ID 11747638

• 2021 Custom TrailerPower train

  The contact owns a 2021 Intech Custom Trailer. The contact stated while the trailer was parked, the contact noticed that the front driver's side tire was worn out on the inside of the wheel. The trailer was taken to an independent mechanic, where it was diagnosed with a driver's side fractured axle. The contact was informed that the front driver's side axle needed to be replaced. The trailer was not repaired. The contact related the failure to an unknown recall; however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was not available.

  Filed 08/05/2025 · incident 07/29/2025 · MO · NHTSA ID 11678506

• 2021 Custom TrailerStructure

  UNKNOWN There have been a few incidents of the welds on the axle and body frame failing and the axle separating during towing. These incidents happened to the owners of the RVs specifically the 2021 make and model Intech Sol Horizon. These owners reports their incidents on the Facebook page "The Official Intech Sol Horizon" group. Intech RV (The Manufacture) have been contacted and showed pictures of welds and responded that the welds are "completed correctly." I am not a certified welder or structural engineer, but several owners have the welds inspected by certified welders and was told that the welds are not sufficient. I'm reporting this on the behave of all the 2021 Intech Sol Horizon owners as it poses a safety risk on the owners and others around them. Based on the incidences that have occurred, the welds can fail at anytime. Attached are some pictures of weld failures, original welds that comes from the manufactures, welds that have been reinforced by third-party certified welders.

  Filed 07/19/2022 · incident 07/19/2022 · CA · NHTSA ID 11474818

• 2020 Custom TrailerSuspension

  The contact owns a 2019 Intech Soul Horizon trailer. The contact stated that the tires showed uneven wear on the inside tires while replacing the tires on the trailer. The contact stated that the uneven wear of the tires came from a bent axle. The contact stated that the former owner of the trailer informed him that the axle had been previously repaired three times. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 10,000.

  Filed 11/04/2021 · incident 08/15/2021 · 10,000 miles · CA · NHTSA ID 11439334

• 2020 Custom TrailerStructure

  I have a 2020 InTech travel trailer. Twice, my doors have opened on the freeway, both the double back doors and the side door. The doors were double locked (two locks on each door, one, in theory, sort of a deadbolt.) The second time I had a strap on the inside to try to prevent them from opening. I am one of at least 25 people who have had this occur with the InTech travel trailers. I have names of each of them. Many of us have called InTech about it. Initially, they denied knowing it was happening. Then, they said they knew of a single instance, that was user error. They have paid a number of people for lost cargo due to this, they KNOW that there is a problem. Now, owners are fabricating things to block the doors from the outside, to keep them from opening. This, of course, removes egress if the doors are blocked from the outside. Most of us discovered this occurring after someone on the freeway flagged us down. InTech refuses to honor any repair (mine is in year one of three of the warranty) and keeps telling owners that they don't know anything about it. Others have had pop out kitchens come open underway and into traffic. Someone is going to be struck by airborne debris and killed. The consumer provided photos of trailer.

  Filed 05/29/2021 · incident 02/22/2021 · 55 mph · CA · NHTSA ID 11418978

• 2018 Custom TrailerUnknown or other

  I have a safety concern with the factory installed roof rack system on my travel trailer. The welds on the aluminum tube cross members and post that mount directly to the frame have all cracked. The screws holding these parts together have also stripped out which has left the entire assembly loose on the top of the trailer. I noticed the issue only after unloading my kayaks off the rack coming back from my latest trip. I believe if left unnoticed, this has the potential for falling off under load and while traveling down the road causing a hazard to other drivers. I have contacted the manufacturer about the issue and had requested the calculations that prove that this roof rack system is safe and approved by an engineer. I have not received any reply other than quote for a new cross member at my expense.*dt*dt*jb

  Filed 07/15/2020 · incident 07/05/2020 · 4,500 miles · 70 mph · MN · NHTSA ID 11339492

Frequently asked questions

How many complaints does Intech have?

NHTSA has 7 complaints about Intech vehicles in our data, including 1 that involved a crash and 0 that involved a fire.

Which Intech model has the most complaints?

The Intech Custom Trailer has the most, with 5 complaints across its model years.

What is the most common Intech problem?

The most reported area is structure with 4 complaints, followed by unknown or other and equipment.