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Unknown Complaints

8,256 complaints across 2 models · 426 crashes · 179 fires

Complaints
8,256
Crashes reported
426
Fires reported
179
Injuries
521
132 deaths

Unknown models

Complaints per model, all model years

Common Unknown problems

Complaints by vehicle system

  • Child seat1,671
  • Unknown or other1,385
  • Equipment1,263
  • Tires880
  • Electrical system462
  • Engine and engine cooling453
  • Structure423
  • Exterior lighting411
  • Service brakes, hydraulic356
  • Power train334

Latest Unknown complaints

  • UnknownService brakesFuel/propulsion system

    I own a 1993 Jeep Wrangler, VIN [XXX], with two outstanding safety recalls: Recall 625 (fuel tank sending-unit gasket) and Recall B03 (parking brake pedal assembly). On [XXX], I delivered my vehicle to Lake Elsinore Chrysler Dodge Jeep Ram in Lake Elsinore, California, for completion of both recalls (repair order [XXX]). On [XXX], the dealership's service manager confirmed in writing that neither recall had been completed because required replacement parts were unavailable or discontinued. The dealership identified unavailable fuel-system recall components and parking-brake assembly mounting components. The dealership has not certified that the vehicle is safe to operate, and the vehicle remains at the dealership. The unresolved recalls involve potential fuel leakage and unintended parking-brake release. I am not reporting a confirmed active fuel leak, an actual parking-brake failure, an accident, or an injury. My concern is that the recognized safety defects remain uncorrected and no completed repair or documented safe-release plan has been provided. I contacted Stellantis Customer Care (case [XXX]). On [XXX], a Stellantis supervisor discussed potentially obtaining alternative parts or authorizing the dealership to use aftermarket components. However, no written authorization, confirmed payment arrangement, parts availability, or repair completion date has been provided. I am requesting NHTSA's review of the difficulty obtaining remedies for these existing safety recalls and guidance regarding the manufacturer's responsibilities and available options for completing the repairs safely. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Filed 10/22/2026 · incident 09/30/2026 · CA · NHTSA ID 11772964

  • Unknown1 injuredAir bags

    The contact owns a 1996 Toyota T100. The contact stated that while driving between 25-30 MPH, the front driver's side air bag deployed and exploded without impact, propelling the contact's arm into his face. There was smoke coming from the steering wheel. The contact pulled over to the shoulder of the road, pushed the air bag back into the steering wheel, and ventilated the vehicle. The horn independently engaged continuously following the air bag deployment, requiring the driver to disconnect the fuses. The contact sustained soreness to the left arm, elbow, forearm, and hand. The failure mileage was approximately 220,000.

    Filed 10/16/2026 · incident 10/15/2026 · 220,000 miles · 25 mph · AR · NHTSA ID 11771575

  • UnknownService brakes, hydraulic

    The contact owns a 1992 Dodge Caravan. The contact received a notification of NHTSA Campaign Number: 96V099000 (Service Brakes, Hydraulic); however, the part to complete the recall repair was not yet available. The contact stated that while driving at various speeds, the vehicle would fail to decelerate as intended while the brake pedal was depressed and would require excessive force to come to a complete stop as intended. The vehicle was taken to a local dealer, who advised the contact that the ABS failed and the equipment required to diagnose the vehicle was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure via telephone. The failure mileage was approximately 146,772

    Filed 10/14/2026 · incident 09/26/2026 · 146,772 miles · VA · NHTSA ID 11771189

  • UnknownTires

    The contact owns a 2020 PJ trailer equipped with two Dexter Goodride tires, Tire Line: ST100, Tire Size: ST 235/80/R16, and DOT Number: JUMR-2CT. The contact stated that the front and rear tires on the driver’s side were separating, with cords protruding through the tread and the tread splitting. The tires also exhibited several large bubbles on the inner sidewalls. The tires were inflated to 60 and 61 psi. The tire pressure was good. The local dealer was contacted but reported no similar incidents. The tire manufacturer was also contacted. The tire mileage was approximately 600. The vehicle mileage was unknown.

    Filed 10/13/2026 · incident 10/13/2026 · WY · NHTSA ID 11770825

  • UnknownUnknown or other

    The manufacturer sent me three sets of drums that were completely out of round as confirmed by local mechanic and auto parts store. It is visible to the naked eye and causes the truck to shake when brakes are applied and brake significantly more slowly than normal. The manufacturer is no longer willing to replace the brakes or refund the part and says that the parts they sent me are still within specifications even though they caused significant vibrations. The local auto parts store said they couldn’t even turn the brand new brakes because they were so out of round.

    Filed 10/13/2026 · incident 05/01/2026 · 15 mph · CO · NHTSA ID 11770760

  • UnknownUnknown or other

    Dealership said recall not available

    Filed 10/05/2026 · incident 10/05/2026 · NV · NHTSA ID 11769192

  • UnknownCrashVehicle speed controlEngineUnknown or other

    UNKNOWN specific failed component. Immediately after fuel-injector-seal replacement by an independent repair shop, the engine was running rough. I drove less than 0.1 mile, parked about 10 minutes, then restarted the car. I heard an abnormal rapid ticking/grinding mechanical sound. With my foot on the brake, I shifted from Park into Reverse. The car immediately accelerated backward with what appeared to be full engine power. I did not intentionally depress the accelerator. I attempted to stop with the foot brake, but the car continued with substantial force, jumped curbs and struck a fence. I used the handbrake and shut off the engine; I also recall shifting into Neutral. Three tires and multiple wheels were damaged, the car sustained major body damage and was declared a total loss. No one was injured, but pedestrians, other vehicles and a nearby building were at risk. The incident was captured by a security camera. BMW of Palm Springs later found no reproducible mechanical cause. It noted a loose floor mat after the collision/towing and said it “may have caused the complaint,” but did not establish causation. I reported the incident directly to BMW North America. The representative suggested driver error and emphasized that the preceding repair was not performed by a BMW dealer. I was not offered an engineering investigation, follow-up path or case number. My insurer considered but declined an independent engineering examination. The vehicle was later disposed of, so the suspected component is no longer available for inspection. I later learned that this model uses a mechanical accelerator-cable throttle and that NHTSA has a prior complaint involving a 1997 540i reporting unintended acceleration from an accelerator-cable component that allegedly locked the throttle open. I am not asserting the same failure occurred in my vehicle. I am reporting this incident so NHTSA can compare it with other unintended-acceleration reports.

    Filed 10/05/2026 · incident 03/11/2024 · CA · NHTSA ID 11769186

  • UnknownStructure

    The contact owns a 2027 Kia Carnival. The contact stated that while driving, there was an abnormal airflow sound coming from the vehicle. The contact stated that the doors and windows were properly closed during the failure. The dealer was notified of the failure, and the contact was informed that the dealer had not heard of the issue. The contact left a message on the Kia website. The failure mileage was approximately 305.

    Filed 10/05/2026 · incident 09/19/2026 · 305 miles · PA · NHTSA ID 11769130

Frequently asked questions

How many complaints does Unknown have?
NHTSA has 8,256 complaints about Unknown vehicles in our data, including 426 that involved a crash and 179 that involved a fire.
Which Unknown model has the most complaints?
The Unknown Unknown has the most, with 6,914 complaints across its model years.
What is the most common Unknown problem?
The most reported area is child seat with 1,671 complaints, followed by unknown or other and equipment.

Source: NHTSA vehicle owner complaints · Last updated 10/22/2026