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Arkansas Consumer Financial Complaints

Complaints from Arkansas consumers sent to the CFPB, 10/01/2025 to 09/30/2026

Consumer complaints are not verified by the CFPB, and counts are not a rating.

Complaints, last 12 months
54,885
Most common product
Credit reporting or other personal consumer reports
91.7% of complaints
Timely company response
99.6%
Of complaints with a response
Per 100,000 residents
1,800

Complaints by product

  • Credit reporting or other personal consumer reports50,34791.7%
  • Debt collection2,3054.2%
  • Credit card5641.0%
  • Checking or savings account5531.0%
  • Money transfer, virtual currency, or money service3210.6%
  • Mortgage2210.4%
  • Vehicle loan or lease2160.4%
  • Payday loan, title loan, personal loan, or advance loan1420.3%
  • Student loan1110.2%
  • Prepaid card660.1%

Companies with the most complaints from Arkansas

Swipe the table sideways to see more columns.

#CompanyComplaints
1Transunion Intermediate Holdings, Inc.17,950
2Equifax, Inc.16,326
3Experian Information Solutions Inc.14,699
4Lexisnexis272
5Capital One Financial Corporation233
6Encore Capital Group Inc.200
7CL Holdings LLC199
8Block, Inc.195
9Resurgent Capital Services L.P.193
10Chime Financial Inc185
11Portfolio Recovery Associates, LLC175
12CBC Companies, Inc.143
13JPMorgan Chase & Co.134
14Synchrony Financial123
15Bank of America, National Association104
16Citibank, N.a.103
17Paypal Holdings, Inc83
18Kriya Capital, LLC81
19American Express Company76
20Wells Fargo & Company76
21Bread Financial Holdings, Inc.65
22Arvest Bank Group, Inc.62
23Credit Acceptance Corporation58
24National Credit Systems,Inc.58
25I.C. System, Inc.57

Frequently asked questions

Which company gets the most complaints in Arkansas?
From 10/01/2025 to 09/30/2026, Transunion Intermediate Holdings, Inc. received the most complaints from Arkansas consumers (17,950).
What is the CFPB Consumer Complaint Database?
The Consumer Financial Protection Bureau sends complaints about financial products and services to companies and publishes them after the company responds or after 15 days. DatenUS shows counts only. Complaint details and consumer stories are on consumerfinance.gov.
Does a high number of complaints mean a company is bad?
Not by itself. Large companies with millions of customers get more complaints, and complaints are not verified. Most complaints about credit reports go to the three national credit bureaus.
How do I file a complaint?
You can submit a complaint at consumerfinance.gov/complaint or call the CFPB at (855) 411-2372.

Source: Consumer Financial Protection Bureau, Consumer Complaint Database · 10/01/2025 to 09/30/2026

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