Checked
Colorado Consumer Financial Complaints
Complaints from Colorado consumers sent to the CFPB, 10/01/2025 to 09/30/2026
Consumer complaints are not verified by the CFPB, and counts are not a rating.
- Complaints, last 12 months
- 41,028
- Most common product
- Credit reporting or other personal consumer reports
- 80.9% of complaints
- Timely company response
- 99.1%
- Of complaints with a response
- Per 100,000 residents
- 700
Complaints by product
- Credit reporting or other personal consumer reports33,18080.9%
- Debt collection2,3975.8%
- Credit card1,5693.8%
- Checking or savings account1,4493.5%
- Mortgage7341.8%
- Money transfer, virtual currency, or money service6051.5%
- Student loan3350.8%
- Vehicle loan or lease3260.8%
- Payday loan, title loan, personal loan, or advance loan2750.7%
- Prepaid card840.2%
Most common issues
- Incorrect information on your report18,60945.4%
- Improper use of your report7,94119.4%
- Problem with a company's investigation into an existing problem6,51015.9%
- Attempts to collect debt not owed9922.4%
- Managing an account8622.1%
- Problem with a purchase shown on your statement5351.3%
- Took or threatened to take negative or legal action4091.0%
- Written notification about debt3961.0%
- False statements or representation3640.9%
- Trouble during payment process3470.8%
Companies with the most complaints from Colorado
Swipe the table sideways to see more columns.
| # | Company | Complaints |
|---|---|---|
| 1 | Transunion Intermediate Holdings, Inc. | 11,569 |
| 2 | Equifax, Inc. | 10,397 |
| 3 | Experian Information Solutions Inc. | 9,796 |
| 4 | JPMorgan Chase & Co. | 479 |
| 5 | Capital One Financial Corporation | 432 |
| 6 | Wells Fargo & Company | 427 |
| 7 | Citibank, N.a. | 285 |
| 8 | Synchrony Financial | 259 |
| 9 | Paypal Holdings, Inc | 245 |
| 10 | Lexisnexis | 223 |
| 11 | CL Holdings LLC | 208 |
| 12 | Bank of America, National Association | 206 |
| 13 | Resurgent Capital Services L.P. | 204 |
| 14 | Chime Financial Inc | 200 |
| 15 | U.S. Bancorp | 192 |
| 16 | Encore Capital Group Inc. | 189 |
| 17 | Block, Inc. | 173 |
| 18 | Mohela | 160 |
| 19 | Bread Financial Holdings, Inc. | 142 |
| 20 | Portfolio Recovery Associates, LLC | 142 |
| 21 | American Express Company | 133 |
| 22 | CBC Companies, Inc. | 116 |
| 23 | PNC Bank N.A. | 106 |
| 24 | Rocket Mortgage, LLC | 106 |
| 25 | National Credit Systems,Inc. | 104 |
Frequently asked questions
- Which company gets the most complaints in Colorado?
- From 10/01/2025 to 09/30/2026, Transunion Intermediate Holdings, Inc. received the most complaints from Colorado consumers (11,569).
- What is the CFPB Consumer Complaint Database?
- The Consumer Financial Protection Bureau sends complaints about financial products and services to companies and publishes them after the company responds or after 15 days. DatenUS shows counts only. Complaint details and consumer stories are on consumerfinance.gov.
- Does a high number of complaints mean a company is bad?
- Not by itself. Large companies with millions of customers get more complaints, and complaints are not verified. Most complaints about credit reports go to the three national credit bureaus.
- How do I file a complaint?
- You can submit a complaint at consumerfinance.gov/complaint or call the CFPB at (855) 411-2372.
Source: Consumer Financial Protection Bureau, Consumer Complaint Database · 10/01/2025 to 09/30/2026