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Kentucky Consumer Financial Complaints

Complaints from Kentucky consumers sent to the CFPB, 10/01/2025 to 09/30/2026

Consumer complaints are not verified by the CFPB, and counts are not a rating.

Complaints, last 12 months
26,708
Most common product
Credit reporting or other personal consumer reports
84.2% of complaints
Timely company response
99.1%
Of complaints with a response
Per 100,000 residents
589

Complaints by product

  • Credit reporting or other personal consumer reports22,50084.2%
  • Debt collection1,6476.2%
  • Checking or savings account6832.6%
  • Credit card6222.3%
  • Money transfer, virtual currency, or money service3271.2%
  • Mortgage2711.0%
  • Vehicle loan or lease2060.8%
  • Payday loan, title loan, personal loan, or advance loan1820.7%
  • Student loan1780.7%
  • Prepaid card650.2%

Companies with the most complaints from Kentucky

Swipe the table sideways to see more columns.

Frequently asked questions

Which company gets the most complaints in Kentucky?
From 10/01/2025 to 09/30/2026, Transunion Intermediate Holdings, Inc. received the most complaints from Kentucky consumers (7,729).
What is the CFPB Consumer Complaint Database?
The Consumer Financial Protection Bureau sends complaints about financial products and services to companies and publishes them after the company responds or after 15 days. DatenUS shows counts only. Complaint details and consumer stories are on consumerfinance.gov.
Does a high number of complaints mean a company is bad?
Not by itself. Large companies with millions of customers get more complaints, and complaints are not verified. Most complaints about credit reports go to the three national credit bureaus.
How do I file a complaint?
You can submit a complaint at consumerfinance.gov/complaint or call the CFPB at (855) 411-2372.

Source: Consumer Financial Protection Bureau, Consumer Complaint Database · 10/01/2025 to 09/30/2026

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