Checked
Maryland Consumer Financial Complaints
Complaints from Maryland consumers sent to the CFPB, 10/01/2025 to 09/30/2026
Consumer complaints are not verified by the CFPB, and counts are not a rating.
- Complaints, last 12 months
- 155,096
- Most common product
- Credit reporting or other personal consumer reports
- 90.9% of complaints
- Timely company response
- 99.6%
- Of complaints with a response
- Per 100,000 residents
- 2,499
Complaints by product
- Credit reporting or other personal consumer reports140,97990.9%
- Debt collection6,4434.2%
- Checking or savings account1,9981.3%
- Credit card1,8881.2%
- Mortgage1,0570.7%
- Money transfer, virtual currency, or money service8580.6%
- Vehicle loan or lease7290.5%
- Student loan5590.4%
- Payday loan, title loan, personal loan, or advance loan3860.2%
- Prepaid card1140.1%
Companies with the most complaints from Maryland
Swipe the table sideways to see more columns.
| # | Company | Complaints |
|---|---|---|
| 1 | Transunion Intermediate Holdings, Inc. | 49,455 |
| 2 | Equifax, Inc. | 45,160 |
| 3 | Experian Information Solutions Inc. | 41,901 |
| 4 | Capital One Financial Corporation | 1,006 |
| 5 | Lexisnexis | 887 |
| 6 | Bank of America, National Association | 639 |
| 7 | Resurgent Capital Services L.P. | 567 |
| 8 | Citibank, N.a. | 545 |
| 9 | CBC Companies, Inc. | 529 |
| 10 | CL Holdings LLC | 521 |
| 11 | Wells Fargo & Company | 517 |
| 12 | Navy Federal Credit Union | 485 |
| 13 | Encore Capital Group Inc. | 439 |
| 14 | Block, Inc. | 425 |
| 15 | Portfolio Recovery Associates, LLC | 419 |
| 16 | JPMorgan Chase & Co. | 375 |
| 17 | Synchrony Financial | 280 |
| 18 | Truist Financial Corporation | 272 |
| 19 | Mohela | 262 |
| 20 | CCS Financial Services, Inc. | 221 |
| 21 | Paypal Holdings, Inc | 221 |
| 22 | National Credit Systems,Inc. | 209 |
| 23 | Chime Financial Inc | 204 |
| 24 | American Express Company | 203 |
| 25 | Affirm Holdings, Inc | 198 |
Frequently asked questions
- Which company gets the most complaints in Maryland?
- From 10/01/2025 to 09/30/2026, Transunion Intermediate Holdings, Inc. received the most complaints from Maryland consumers (49,455).
- What is the CFPB Consumer Complaint Database?
- The Consumer Financial Protection Bureau sends complaints about financial products and services to companies and publishes them after the company responds or after 15 days. DatenUS shows counts only. Complaint details and consumer stories are on consumerfinance.gov.
- Does a high number of complaints mean a company is bad?
- Not by itself. Large companies with millions of customers get more complaints, and complaints are not verified. Most complaints about credit reports go to the three national credit bureaus.
- How do I file a complaint?
- You can submit a complaint at consumerfinance.gov/complaint or call the CFPB at (855) 411-2372.
Source: Consumer Financial Protection Bureau, Consumer Complaint Database · 10/01/2025 to 09/30/2026
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