Checked
Missouri Consumer Financial Complaints
Complaints from Missouri consumers sent to the CFPB, 10/01/2025 to 09/30/2026
Consumer complaints are not verified by the CFPB, and counts are not a rating.
- Complaints, last 12 months
- 72,108
- Most common product
- Credit reporting or other personal consumer reports
- 88.8% of complaints
- Timely company response
- 99.5%
- Of complaints with a response
- Per 100,000 residents
- 1,165
Complaints by product
- Credit reporting or other personal consumer reports64,04088.8%
- Debt collection3,6715.1%
- Checking or savings account1,0821.5%
- Credit card9771.4%
- Money transfer, virtual currency, or money service6410.9%
- Mortgage5140.7%
- Vehicle loan or lease4100.6%
- Payday loan, title loan, personal loan, or advance loan2940.4%
- Student loan2860.4%
- Prepaid card1130.2%
Most common issues
- Incorrect information on your report38,16152.9%
- Problem with a company's investigation into an existing problem14,34319.9%
- Improper use of your report11,15015.5%
- Attempts to collect debt not owed1,5822.2%
- Took or threatened to take negative or legal action9251.3%
- Managing an account6080.8%
- Written notification about debt5170.7%
- False statements or representation3890.5%
- Problem with a purchase shown on your statement2800.4%
- Problem with fraud alerts or security freezes2500.3%
Companies with the most complaints from Missouri
Swipe the table sideways to see more columns.
| # | Company | Complaints |
|---|---|---|
| 1 | Transunion Intermediate Holdings, Inc. | 22,993 |
| 2 | Equifax, Inc. | 19,562 |
| 3 | Experian Information Solutions Inc. | 19,272 |
| 4 | Capital One Financial Corporation | 414 |
| 5 | Lexisnexis | 404 |
| 6 | Block, Inc. | 333 |
| 7 | CL Holdings LLC | 314 |
| 8 | Chime Financial Inc | 305 |
| 9 | Resurgent Capital Services L.P. | 299 |
| 10 | Encore Capital Group Inc. | 243 |
| 11 | CBC Companies, Inc. | 214 |
| 12 | Citibank, N.a. | 213 |
| 13 | U.S. Bancorp | 210 |
| 14 | JPMorgan Chase & Co. | 207 |
| 15 | Bank of America, National Association | 198 |
| 16 | Paypal Holdings, Inc | 195 |
| 17 | Portfolio Recovery Associates, LLC | 193 |
| 18 | Synchrony Financial | 188 |
| 19 | I.C. System, Inc. | 131 |
| 20 | Mohela | 128 |
| 21 | CCS Financial Services, Inc. | 121 |
| 22 | Navy Federal Credit Union | 121 |
| 23 | Bread Financial Holdings, Inc. | 117 |
| 24 | Wells Fargo & Company | 112 |
| 25 | Kriya Capital, LLC | 95 |
Frequently asked questions
- Which company gets the most complaints in Missouri?
- From 10/01/2025 to 09/30/2026, Transunion Intermediate Holdings, Inc. received the most complaints from Missouri consumers (22,993).
- What is the CFPB Consumer Complaint Database?
- The Consumer Financial Protection Bureau sends complaints about financial products and services to companies and publishes them after the company responds or after 15 days. DatenUS shows counts only. Complaint details and consumer stories are on consumerfinance.gov.
- Does a high number of complaints mean a company is bad?
- Not by itself. Large companies with millions of customers get more complaints, and complaints are not verified. Most complaints about credit reports go to the three national credit bureaus.
- How do I file a complaint?
- You can submit a complaint at consumerfinance.gov/complaint or call the CFPB at (855) 411-2372.
Source: Consumer Financial Protection Bureau, Consumer Complaint Database · 10/01/2025 to 09/30/2026