Checked
Ohio Consumer Financial Complaints
Complaints from Ohio consumers sent to the CFPB, 10/01/2025 to 09/30/2026
Consumer complaints are not verified by the CFPB, and counts are not a rating.
- Complaints, last 12 months
- 128,870
- Most common product
- Credit reporting or other personal consumer reports
- 87.6% of complaints
- Timely company response
- 99.4%
- Of complaints with a response
- Per 100,000 residents
- 1,091
Complaints by product
- Credit reporting or other personal consumer reports112,91987.6%
- Debt collection7,0165.4%
- Checking or savings account2,4251.9%
- Credit card2,2401.7%
- Money transfer, virtual currency, or money service1,0280.8%
- Mortgage9600.7%
- Vehicle loan or lease7640.6%
- Student loan6150.5%
- Payday loan, title loan, personal loan, or advance loan6070.5%
- Prepaid card1930.1%
Most common issues
- Incorrect information on your report66,64751.7%
- Problem with a company's investigation into an existing problem24,42419.0%
- Improper use of your report21,44916.6%
- Attempts to collect debt not owed3,1222.4%
- Managing an account1,3791.1%
- Took or threatened to take negative or legal action1,2991.0%
- False statements or representation1,0700.8%
- Written notification about debt9880.8%
- Problem with a purchase shown on your statement7020.5%
- Trouble during payment process4960.4%
Companies with the most complaints from Ohio
Swipe the table sideways to see more columns.
| # | Company | Complaints |
|---|---|---|
| 1 | Transunion Intermediate Holdings, Inc. | 39,638 |
| 2 | Equifax, Inc. | 34,218 |
| 3 | Experian Information Solutions Inc. | 33,808 |
| 4 | Capital One Financial Corporation | 871 |
| 5 | Lexisnexis | 767 |
| 6 | CL Holdings LLC | 725 |
| 7 | Resurgent Capital Services L.P. | 697 |
| 8 | JPMorgan Chase & Co. | 601 |
| 9 | Encore Capital Group Inc. | 557 |
| 10 | Huntington National Bank, the | 519 |
| 11 | Block, Inc. | 513 |
| 12 | Chime Financial Inc | 485 |
| 13 | Portfolio Recovery Associates, LLC | 476 |
| 14 | Citibank, N.a. | 443 |
| 15 | Synchrony Financial | 404 |
| 16 | Paypal Holdings, Inc | 327 |
| 17 | Bread Financial Holdings, Inc. | 322 |
| 18 | Fifth Third Financial Corporation | 319 |
| 19 | Mohela | 314 |
| 20 | CBC Companies, Inc. | 309 |
| 21 | U.S. Bancorp | 289 |
| 22 | CCS Financial Services, Inc. | 264 |
| 23 | Wells Fargo & Company | 262 |
| 24 | Bank of America, National Association | 260 |
| 25 | I.C. System, Inc. | 260 |
Frequently asked questions
- Which company gets the most complaints in Ohio?
- From 10/01/2025 to 09/30/2026, Transunion Intermediate Holdings, Inc. received the most complaints from Ohio consumers (39,638).
- What is the CFPB Consumer Complaint Database?
- The Consumer Financial Protection Bureau sends complaints about financial products and services to companies and publishes them after the company responds or after 15 days. DatenUS shows counts only. Complaint details and consumer stories are on consumerfinance.gov.
- Does a high number of complaints mean a company is bad?
- Not by itself. Large companies with millions of customers get more complaints, and complaints are not verified. Most complaints about credit reports go to the three national credit bureaus.
- How do I file a complaint?
- You can submit a complaint at consumerfinance.gov/complaint or call the CFPB at (855) 411-2372.
Source: Consumer Financial Protection Bureau, Consumer Complaint Database · 10/01/2025 to 09/30/2026