Checked
Utah Consumer Financial Complaints
Complaints from Utah consumers sent to the CFPB, 10/01/2025 to 09/30/2026
Consumer complaints are not verified by the CFPB, and counts are not a rating.
- Complaints, last 12 months
- 18,230
- Most common product
- Credit reporting or other personal consumer reports
- 82.3% of complaints
- Timely company response
- 99.1%
- Of complaints with a response
- Per 100,000 residents
- 537
Complaints by product
- Credit reporting or other personal consumer reports15,00982.3%
- Debt collection9905.4%
- Credit card6703.7%
- Checking or savings account4982.7%
- Money transfer, virtual currency, or money service2911.6%
- Mortgage2841.6%
- Payday loan, title loan, personal loan, or advance loan1831.0%
- Student loan1320.7%
- Vehicle loan or lease1110.6%
- Prepaid card330.2%
Companies with the most complaints from Utah
Swipe the table sideways to see more columns.
| # | Company | Complaints |
|---|---|---|
| 1 | Transunion Intermediate Holdings, Inc. | 5,331 |
| 2 | Equifax, Inc. | 4,694 |
| 3 | Experian Information Solutions Inc. | 4,325 |
| 4 | Capital One Financial Corporation | 162 |
| 5 | Wells Fargo & Company | 147 |
| 6 | Paypal Holdings, Inc | 146 |
| 7 | Citibank, N.a. | 133 |
| 8 | Lexisnexis | 131 |
| 9 | Mountain America Federal Credit Union | 129 |
| 10 | JPMorgan Chase & Co. | 122 |
| 11 | Synchrony Financial | 114 |
| 12 | American Express Company | 101 |
| 13 | Bank of America, National Association | 101 |
| 14 | Block, Inc. | 84 |
| 15 | America First Federal Credit Union | 83 |
| 16 | Chime Financial Inc | 77 |
| 17 | Resurgent Capital Services L.P. | 64 |
| 18 | Express Recovery Services, Inc. | 60 |
| 19 | U.S. Bancorp | 54 |
| 20 | CBC Companies, Inc. | 53 |
| 21 | Mohela | 52 |
| 22 | CL Holdings LLC | 51 |
| 23 | Bread Financial Holdings, Inc. | 47 |
| 24 | Rocket Mortgage, LLC | 46 |
| 25 | Affirm Holdings, Inc | 45 |
Frequently asked questions
- Which company gets the most complaints in Utah?
- From 10/01/2025 to 09/30/2026, Transunion Intermediate Holdings, Inc. received the most complaints from Utah consumers (5,331).
- What is the CFPB Consumer Complaint Database?
- The Consumer Financial Protection Bureau sends complaints about financial products and services to companies and publishes them after the company responds or after 15 days. DatenUS shows counts only. Complaint details and consumer stories are on consumerfinance.gov.
- Does a high number of complaints mean a company is bad?
- Not by itself. Large companies with millions of customers get more complaints, and complaints are not verified. Most complaints about credit reports go to the three national credit bureaus.
- How do I file a complaint?
- You can submit a complaint at consumerfinance.gov/complaint or call the CFPB at (855) 411-2372.
Source: Consumer Financial Protection Bureau, Consumer Complaint Database · 10/01/2025 to 09/30/2026
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