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Virginia Consumer Financial Complaints
Complaints from Virginia consumers sent to the CFPB, 10/01/2025 to 09/30/2026
Consumer complaints are not verified by the CFPB, and counts are not a rating.
- Complaints, last 12 months
- 119,557
- Most common product
- Credit reporting or other personal consumer reports
- 87.0% of complaints
- Timely company response
- 99.4%
- Of complaints with a response
- Per 100,000 residents
- 1,373
Complaints by product
- Credit reporting or other personal consumer reports103,96187.0%
- Debt collection6,4655.4%
- Credit card2,8152.4%
- Checking or savings account2,1991.8%
- Mortgage1,0370.9%
- Money transfer, virtual currency, or money service1,0190.9%
- Vehicle loan or lease6820.6%
- Student loan5990.5%
- Payday loan, title loan, personal loan, or advance loan5170.4%
- Prepaid card1500.1%
Companies with the most complaints from Virginia
Swipe the table sideways to see more columns.
Frequently asked questions
- Which company gets the most complaints in Virginia?
- From 10/01/2025 to 09/30/2026, Transunion Intermediate Holdings, Inc. received the most complaints from Virginia consumers (36,999).
- What is the CFPB Consumer Complaint Database?
- The Consumer Financial Protection Bureau sends complaints about financial products and services to companies and publishes them after the company responds or after 15 days. DatenUS shows counts only. Complaint details and consumer stories are on consumerfinance.gov.
- Does a high number of complaints mean a company is bad?
- Not by itself. Large companies with millions of customers get more complaints, and complaints are not verified. Most complaints about credit reports go to the three national credit bureaus.
- How do I file a complaint?
- You can submit a complaint at consumerfinance.gov/complaint or call the CFPB at (855) 411-2372.
Source: Consumer Financial Protection Bureau, Consumer Complaint Database · 10/01/2025 to 09/30/2026
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