Checked
TransferWise Ltd Consumer Complaints
Complaints sent to the CFPB, 10/01/2025 to 09/30/2026. Company name as listed by the CFPB.
Consumer complaints are not verified by the CFPB, and counts are not a rating.
- Complaints, last 12 months
- 553
- Most common product
- Money transfer, virtual currency, or money service
- 81.7% of complaints
- Timely company response
- 96.2%
- Of complaints with a response
- Late responses
- 21
Complaints by product
- Money transfer, virtual currency, or money service45281.7%
- Checking or savings account9216.6%
- Credit card50.9%
- Prepaid card30.5%
- Debt collection10.2%
States with the most complaints
Swipe the table sideways to see more columns.
| # | State | Complaints |
|---|---|---|
| 1 | California | 78 |
| 2 | Florida | 55 |
| 3 | Texas | 42 |
| 4 | New York | 38 |
| 5 | Illinois | 17 |
| 6 | Wyoming | 17 |
| 7 | Massachusetts | 14 |
| 8 | Georgia | 13 |
| 9 | North Carolina | 13 |
| 10 | New Jersey | 13 |
| 11 | Arizona | 12 |
| 12 | Washington | 12 |
| 13 | Alabama | 10 |
| 14 | Michigan | 10 |
| 15 | Virginia | 9 |
23 complaints came from servicemembers, veterans or their families and 41 from older Americans (62 and older).
Frequently asked questions
- How many complaints does TransferWise Ltd have?
- The CFPB received 553 complaints about TransferWise Ltd from 10/01/2025 to 09/30/2026. The most common product was money transfer, virtual currency, or money service (452).
- Does TransferWise Ltd respond to complaints on time?
- TransferWise Ltd gave a timely response to 96.2% of complaints that have a response recorded.
- What is the CFPB Consumer Complaint Database?
- The Consumer Financial Protection Bureau sends complaints about financial products and services to companies and publishes them after the company responds or after 15 days. DatenUS shows counts only. Complaint details and consumer stories are on consumerfinance.gov.
- Does a high number of complaints mean a company is bad?
- Not by itself. Large companies with millions of customers get more complaints, and complaints are not verified. Most complaints about credit reports go to the three national credit bureaus.
- How do I file a complaint?
- You can submit a complaint at consumerfinance.gov/complaint or call the CFPB at (855) 411-2372.
Source: Consumer Financial Protection Bureau, Consumer Complaint Database · 10/01/2025 to 09/30/2026
Share: